This module on PG's, Settlements and Mediation in New Zealand covers the legislation you must know, the steps you must take, how to deal with settlement agreements and how to prepare for mediation. You also get template letters and form to use to help with these areas.

What happens when someone files a Personal Grievance against your company or organisation? In this first video Angela Atkins talks through the process and how to try and avoid a PG from happening and then the SimpsonGrierson team discuss the legal issues.

This part covers the law and how to deal with Settlement Agreements.

This part last part of the module covers how to prepare for mediation and deal with the challenges that can happen.

The last part of this module is either completing an assignment, or having a virtual coaching session with one of our team.